RETURN, EXCHANGE, CANCELLATION AND REFUND POLICY

We will refund you the full amount or provide free of cost replacement of the product within seven (7) days after the product has been delivered, in case you have;

 

  1. changed your mind to buy the item(s) you have ordered or;

  2. received item(s) in poor, damaged or mutilated condition or;

  3. received an item(s) that is different from the item(s) that you have ordered with us;

 

  • In order to get a full refund, please return the item(s) to us in their original packing in unopened and undamaged condition, with all original tags/labels attached along with proof of purchase within Seven (7) days from date of receipt of items(s) at your end.

  • All costs associated with returning the item to us including return shipping charges and any taxes if applicable shall need to be taken care of by you.

  • Gift cards, personalized products, sale, clearance, and promotional items are not eligible for a return or exchange.

  • Original shipping costs will be deducted from the refund amount.

  • If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our sales/support team and inform them at the earliest possible.

  • In case you have canceled an order, which has already been handed over to the courier company from our end, they will still attempt delivery. Kindly do not accept the delivery of the order.

  • Once we receive the product(s) back and verify its packaging/condition, we will initiate a refund procedure for your money within 3-4 working days.

  • The refund will be processed to the same account/method from which the payment was made. It may take 2-3 additional business days for the amount to reflect in your account.

 

Important Note: At the time of taking the delivery of the items you ordered, please ensure that the product received is undamaged, is properly packed, and acknowledge the same to the delivery person. In case the box looks damaged or tampered with, please do not take the delivery of the product. Call or email our sales support immediately.

 

Sales/ Support: email: admin@tattvasrishti.in Cell: (+91) 7738416409 / 7738416403

Shipping & Delivery Policy

 1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. 

2. Delivery Location

Items offered on our website are available for delivery throughout India. We also accept orders from international customers.

 

3. Delivery Time

Estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within 7 business days of the date of your order within India and 15 business days for international orders. Business days means Monday to Friday, except holidays.

Please note we do not ship on Sundays.

 

The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

  

4. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

 

Sales tax is charged according to the province or territory to which the item is shipped.

 

5. Damaged Items in Transport 

If there is any damage to the packaging on delivery, contact us immediately at admin@tattvasrishti.in

 

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